Account Manager Opportunity

The team at Debrand is looking to bring on a new Account Manager to help support the exciting growth of our business. We are a small group of passionate entrepreneurs with over a decade of experience servicing the apparel and textile industry. The Account Manager will play a key role in providing exceptional service to our trusted and long-standing clients, as well as helping to expand our services to new prospects through-out North America. You will work closely with the senior leadership team supporting new business development activities including brand marketing, customer reporting and partnership development. As with most entrepreneurial companies, the role may shift and change quickly as we pivot to keep the needs of our clients as a top priority. This is a rare and exciting opportunity to join a successful team and expand your skillset to a wide range of business activities with a quickly growing company.

Core Responsibilities and Duties – Account Manager

  • Manage in-bound customer inquiries with exceptional service (phone and email)

  • Develop and oversee customer retention campaigns

  • Optimize and update customer relationship management platforms (CRM)

  • Support business development team with client presentations and proposals

  •  Provide administration and budget tracking support when required§ Create and manage quarterly objectives and key results (OKRs)

  • Develop updated customer reporting and service agreements

  • Participate in and improve upon brand marketing activities

  • Be the right-hand man/woman to the business development team

Compensation – Year 1

  • 2 weeks annual vacation time

  • $55,000-$65,000 base CAD

  • Annual Bonus upon achievement of company and personal objectives

  • Medical and Dental Benefits may be offered after 3-month probationary period

  • Summer and Winter Office Hours

Please send resume and cover letter to info@debrand.ca and tell us about something fun/different about yourself! No phone calls please. Successful candidates will be contacted by management.